Terms of Service

1. Acceptance of Terms

By accessing or using the website (truesolvers.com) and services of TrueSolvers ("we," "us," or "our"), a global software development company, you agree to be bound by these Terms of Service ("Terms") and all terms incorporated by reference. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. These Terms constitute a legally binding agreement between you and TrueSolvers.

2. Description of Services

TrueSolvers provides comprehensive software development services globally, including but not limited to: custom web application development, mobile application development, enterprise software solutions, cloud consulting, UI/UX design, quality assurance, and ongoing maintenance and support. Specific details, scope, deliverables, and pricing for any services will be outlined in separate, mutually agreed-upon service agreements, statements of work, or proposals ("Service Agreements"). These Terms govern your general use of our website and any preliminary interactions, while Service Agreements will govern the specific projects.

3. User Responsibilities and Conduct

As a user of our website and services, you agree to:

• Provide accurate, current, and complete information when contacting us, requesting services, or filling out any forms.
• Use our website and services only for lawful purposes and in strict accordance with these Terms and all applicable local, national, and international laws and regulations.
• Not engage in any activity that interferes with, disrupts, or negatively affects the functionality, security, or availability of our website or services.
• Not transmit any malicious code, viruses, worms, or any other destructive or disruptive components.
• Not attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website or to any TrueSolvers server.
• Be responsible for maintaining the confidentiality of any account credentials, API keys, or other sensitive information provided to you for accessing our services.
• Not use the website or services to send unsolicited commercial communications ("spam") or any other unauthorized advertising or promotional material.

4. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, software, and the compilation thereof, is the exclusive property of TrueSolvers or its licensors and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent. For clarity, any intellectual property developed by TrueSolvers for a client under a separate Service Agreement will be governed by the terms of that specific agreement regarding ownership and licensing.

5. Payment Terms

Payment terms for any services rendered by TrueSolvers will be explicitly detailed in the respective Service Agreement or proposal. Unless otherwise specified, all payments are due according to the schedule outlined in the Service Agreement. Failure to make timely payments may result in the suspension or termination of services.

6. Confidentiality

During the course of providing services, TrueSolvers and its clients may exchange confidential information. "Confidential Information" means any information that is not generally known to the public and is disclosed by one party to the other in connection with these Terms or any Service Agreement. Both parties agree to maintain the confidentiality of all Confidential Information obtained from the other party and to use such information solely for the purpose of fulfilling their obligations under these Terms or any Service Agreement. This obligation shall survive the termination of these Terms.

7. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

TrueSolvers does not warrant that the website or services will be uninterrupted, secure, error-free, or free of viruses or other harmful components. We do not warrant that the results that may be obtained from the use of the services will be accurate or reliable.

8. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall TrueSolvers, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the website or services.
• Any conduct or content of any third party on the website or services.
• Any content obtained from the website or services.
• Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Indemnification

You agree to defend, indemnify, and hold harmless TrueSolvers and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

• Your use and access of the website or services.
• Your breach of these Terms.
• Your violation of any rights of a third party, including intellectual property rights or privacy rights.

10. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the services will immediately cease.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Delaware, USA, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts of Delaware, USA.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website or services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the website and services.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

• By email: terms@truesolvers.com
• By visiting our contact page: /contact

14. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, accidents, strikes, or failures in telecommunications, transportation, or utilities services.